Your privacy on the National Adult Referral Support Service

Our privacy policy

NHS Midlands and Lancashire Commissioning Support Unit (We, Our, Us and all similar references) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data We collect from you, or that you provide to Us, will be processed by us. Please read the following carefully to understand how we look after your personal data when you access this site and tell you about your privacy rights and how the law protects you.

We are NHS Midlands and Lancashire Commissioning Support Unit. Our registered address is Bennett House, NHS Midlands and Lancashire, 2nd Floor East, Town Road, Hanley, Stoke on Trent, ST1 2QB.

You can contact us by post at the above address (Attention to Digital Innovation Unit) or by email at mlcsu.digitalinnovations@nhs.net

Any enquiries about our use of your personal data should be addressed to our Data Protection Officer using the above address or email mlcsu.ig@nhs.net

Data Retention

Not applicable as we (MLCSU) do not store your data.

Changes to Privacy Policy

We aim to keep our privacy policy under regular review.

Any changes We may make to our privacy policy in the future will be posted on this page. The new terms may be displayed on-screen, and you will be required to read and accept them to continue your use of this Site.

Your right to complain

If you have a complaint about our use of your information, you can contact the Information Commissioner's Office via their website at www.ico.org/concerns or write to them at:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Page last reviewed: March 2025

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